Time Study RN | SAFE STAFFING TRIGGER TOOL
This hospital was a top performer in the percentage of time nurses spent in value added care and our expectations were high. What we experienced as a patient in this environment of higher value added time was disappointing to say the least. When we needed a nurse, we couldn’t find one, they were all with patients. When the nurse did finally come it was always at the worst possible time. This experience has shaped and informed our view on the definition of “value added care”. We realized that patients ARE willing to pay to have a nurse available when they need one.